How to get internet in the Netherlands as an expat (2026 guide)
Door Marthijn de VriesBijgewerkt op 7 min lezen

Getting home internet in the Netherlands takes four things: a Dutch address, a valid passport or ID card, a euro bank account (any EU/EEA IBAN must be accepted) and an email address. A BSN is not a legal requirement for a telecom contract. Step-by-step guide with delivery times, costs and what to do while you wait.
Short answer
As of 29 September 2026: to order home internet in the Netherlands you need a Dutch address where you actually live, a valid passport or EU ID card, a euro bank account for direct debit and an email address. Check which connections (fibre, cable or DSLInternet via het koperen telefoonnetwerk. Trager dan glasvezel en kabel.) reach your address, pick a provider and order online. Ziggo, for example, says it can connect you within 3 working days (Ziggo, English page). Telecom providers are not among the organisations the law allows to use your BSN (citizen service number, burgerservicenummer), so you do not need to wait for it (Rijksoverheid). Under EU rules a provider must accept any euro IBAN from the EU/EEA, not only a Dutch one (De Nederlandsche Bank).
What do you need to get internet in the Netherlands?
You need an address, ID, a bank account and an email address. That is the whole list for most providers. The table below shows what each item is for and where expats get stuck.
| Requirement | Why the provider asks | Tip for newcomers |
|---|---|---|
| Dutch address | Internet is tied to a physical connection point in your home | Use the exact address on your rental contract, including any suffix (e.g. 12-2 or 12A) |
| Passport or EU ID card | Identity check against fraud | If they ask for a copy, make your BSN unreadable |
| Euro IBAN (EU/EEA) | Monthly direct debit (automatische incasso) | A Belgian, German or other EU IBAN must be accepted under the SEPA Regulation |
| Email and phone number | Order confirmation, installation appointment | A foreign mobile number is usually fine for the order |
| BSN | Not needed | Telecom providers have no legal basis to use your BSN |
On the BSN: private organisations may only use it when a specific law allows it, such as healthcare providers and banks. Telecom providers are not on that list (Rijksoverheid, Autoriteit Persoonsgegevens). The Dutch data protection authority advises you to make your BSN unreadable on any copy of your ID given to an organisation that is not allowed to use it. Some expat websites still say you need a BSN for internet; in practice, what you usually need it for is opening a Dutch bank account.
How do you get internet step by step?
Register, check your address, compare, order and plan the installation. In order:
- Register with your municipality (gemeente). If you will stay more than 4 months you must register within 5 days of arrival; the municipality arranges your BSN (Government.nl). You don't need it for internet, but you do for a bank, health insurance and DigiD.
- Check what reaches your address. Enter your postcode and house number on our internet comparison. You will see whether fibre (glasvezel), cable (kabel) or DSL is available and which providers can deliver.
- Choose speed and contract length. Most households are fine with 100 to 500 Mbit/sMegabit per seconde: de eenheid voor internetsnelheid. 8 Mbit/s is 1 MB per seconde.. Our speed advice tool works it out from your household. Contracts run 1 month, 1 year or 2 years; 2 years is the legal maximum (ACM ConsuWijzer).
- Order online. You enter your details and IBAN. For an online order you have a 14-day cooling-off period (bedenktijd).
- Installation. If there is already an active fibre or cable socket, you usually get a modem by post and plug it in yourself. A new fibre connection may need a technician visit.
Before you sign a rental contract
Ask the landlord or previous tenant which provider was used and whether there is a fibre box or a cable socket in the home. That tells you straight away whether you are likely to be able to self-install.
How long does it take to get internet in the Netherlands?
Anywhere from a few days to a few weeks. It depends mainly on whether the connection in your home is already active. Ziggo says it can connect you within 3 working days on its cable network, or at a later date you choose (Ziggo). Fibre can be quick too if the fibre box is already in your home; if a new connection has to be made, it takes longer. Median delivery times per provider, updated every night from the providers' own data, are on our delivery time page.
| Situation | What happens | Typical wait |
|---|---|---|
| Active cable socket (Ziggo) | Modem by post or pickup, self-install | From 3 working days (Ziggo's own claim) |
| Fibre box already in the home | Modem by post, activation on the network | See the delivery time page per provider |
| No fibre box yet | Technician appointment for the connection | Longer; the provider gives a date after ordering |
| Moving into a new-build home | Depends on the network build in your street | Ask the provider before you move |
While you wait, a SIM-only plan with a large data bundle works as a hotspot. See getting a Dutch SIM card.
How much does home internet cost in the Netherlands?
Roughly €24 to €36 a month for internet only in the first year. According to the Kiesbeter Internet Price Index (reference date 29 September 2026, n = 434, median monthly price in the first year), fibre costs €35.58, cable €34.03 and DSL €23.50. DSL is cheaper mainly because it is much slower. Watch for introductory discounts: many deals are cheaper for the first months, so compare the total over the contract period, not only the first month.
Adding TV usually costs extra. See internet and TV deals or the price trend on our price index. Which provider runs which network is explained in internet providers in the Netherlands explained.
Can you pay with a foreign bank account?
Yes, if it is a euro account from the EU or EEA. The SEPA Regulation forbids so-called IBAN discrimination: a company that offers direct debit in euros must accept IBANs from all EU/EEA countries (De Nederlandsche Bank). If a provider's form rejects your IBAN, complain to the provider first; if that doesn't help, you can report it to De Nederlandsche Bank, which says it will tell you within three weeks whether it will investigate. A non-EU account (for example US or UK) is not covered by this rule, so you may need a Dutch or EU account first.
Pay-as-you-go internet?
Home internet in the Netherlands is almost always a monthly subscription paid by direct debit. The closest pay-as-you-go alternative is a prepaid or monthly SIM with lots of data used as a hotspot.
Veelgestelde vragen
No. Private companies may only use your BSN when a law allows it, and telecom providers are not among them. You need a Dutch address, ID, an EU/EEA euro bank account and an email address.
Usually yes, as long as you have a rental contract for the address and a euro bank account. Registration within 5 days is still required if you stay more than 4 months.
If the cable or fibre connection is already active, often within days; Ziggo says from 3 working days. A new fibre connection with a technician takes longer.
Ziggo says it has an English-speaking team available 24/7. Odido says its staff speak basic English and its app is in English. KPN's website is mostly in Dutch, but its apps and TV box can be used in English.